Term of use /Privacy policy /Legal

TERMS OF USE & PRIVACY POLICY/LEGAL

WeTranzfer.eu

Last Updated: 27/02/2026

 

SECTION A – EXECUTIVE LEGAL SUMMARY 

A1. CORE PRINCIPLE

WeTranzfer.eu is strictly a technology platform for data transfer.

We do NOT:

  • Store guaranteed data

  • Verify content

  • Act on behalf of users

  • Provide legal, financial, or compliance services

A2. USER RESPONSIBILITY 

By using this platform:

  • You are 100% responsible for your data

  • You accept all risks

  • You waive claims against the platform

A3. ZERO LIABILITY STATEMENT

WeTranzfer.eu has zero liability for:

  • Data loss

  • Data breaches

  • Misuse

  • Third-party actions

 

SECTION B – FULL LEGAL TERMS 

1. DEFINITIONS 

"Infrastructure Layer" means a passive technical system facilitating automated routing.

"User-Controlled Data" means any data fully controlled, uploaded, or transmitted by the User.

"Non-Reliance Use" means usage without dependency for critical operations.

 

2. SERVICE CLASSIFICATION

The Platform is classified as:

  • A passive conduit

  • A neutral intermediary

  • A non-custodial system

At no time does WeTranzfer:

  • Obtain ownership of data

  • Exercise control over data

  • Assume custody obligations

 

3. ZERO DUTY OF CARE CLAUSE

WeTranzfer explicitly rejects any:

  • Duty of care

  • Fiduciary obligation

  • Monitoring obligation

  • Security guarantee obligation

The User acknowledges that the Platform operates without supervision responsibilities.

 

4. ABSOLUTE ASSUMPTION OF RISK 

User accepts ALL risks including:

  • System failure

  • Data corruption

  • Unauthorized interception

  • Human error

  • Software bugs

  • Cyber incidents

INCLUDING FORESEEABLE AND UNFORESEEABLE RISKS.

 

5. ADVANCED LIABILITY WAIVER

To the maximum extent permitted by applicable law:

User irrevocably waives any right to claim damages based on:

  • Contract

  • Tort

  • Negligence

  • Strict liability

  • Statutory claims

INCLUDING GROSS NEGLIGENCE WHERE LEGALLY PERMISSIBLE.

 

6. MULTI-LAYER LIABILITY EXCLUSION

WeTranzfer shall not be liable under ANY THEORY for:

6.1 Technical Failures

  • Downtime

  • Server crashes

  • Network disruptions

6.2 Data Issues

  • Loss

  • Duplication

  • Corruption

6.3 Security Incidents

  • Hacks

  • Data leaks

  • Unauthorized access

6.4 Business Impact

  • Lost revenue

  • Lost contracts

  • Operational delays

 

7. INDEMNIFICATION 

User agrees to defend, indemnify, and hold harmless against:

  • All direct claims

  • Indirect claims

  • Regulatory penalties

  • Government investigations

INCLUDING CROSS-BORDER CLAIMS.

 

8. NO RELIANCE DOCTRINE

User agrees:

The Platform shall NOT be used for:

  • Mission-critical systems

  • Backup storage

  • Compliance storage

 

9. DATA NON-CUSTODY PRINCIPLE

WeTranzfer does not act as:

  • Data processor in practical control sense

  • Data custodian

  • Data archive provider

 

10. AUTOMATED SYSTEM DISCLAIMER

The Platform operates via automated systems.

We are NOT responsible for:

  • Algorithmic decisions

  • Routing errors

  • System logic failures

 

11. API & INTEGRATION DISCLAIMER

WeTranzfer is not liable for:

  • API misuse

  • Integration failures

  • Third-party code

 

12. FORCE MAJEURE 

Includes:

  • Cyber warfare

  • Infrastructure collapse

  • Government shutdowns

  • Cloud provider failures

 

13. TERMINATION & DATA DELETION RIGHTS

We may:

  • Delete all data instantly

  • Terminate accounts without notice

WITHOUT LIABILITY.

 

14. CLASS ACTION & COLLECTIVE CLAIM WAIVER

Users waive rights to:

  • Class actions

  • Collective proceedings

 

15. JURISDICTION STACK

Primary: Belgium

Fallback: EU jurisdiction frameworks

 

SECTION C – PRIVACY POLICY 

16. ROLE DEFINITION

User = Data Controller

WeTranzfer = Technical Conduit

 

17. GDPR LIABILITY SHIFT

User is solely responsible for:

  • Legal basis

  • Consent

  • Data subject rights

 

18. DATA MINIMIZATION

We collect minimal technical logs only.

 

19. NO PROCESSING RESPONSIBILITY

We do not actively process data content.

 

20. SECURITY LIMITATION

Security is best-effort only.

NO GUARANTEES.

 

21. BREACH LIABILITY DISCLAIMER

We are NOT liable for:

  • Data breaches

  • Leaks

  • Unauthorized access

 

22. INTERNATIONAL DATA FLOW RISK

Users accept risks of:

  • Cross-border transfers

  • Different legal regimes

 

23. DATA RETENTION DISCLAIMER

Data may be deleted at any time.

 

24. USER COMPLIANCE OBLIGATION

User must ensure compliance with:

  • GDPR

  • Local laws

 

25. NO PRIVACY GUARANTEE

Absolute privacy cannot be guaranteed.

 

SECTION D – MAXIMUM LEGAL PROTECTION CLAUSES

26. SEVERABILITY

Invalid clauses do not affect others.

27. INTERPRETATION RULE

Interpretation favors maximum protection of WeTranzfer.

28. NO WAIVER

Failure to enforce does not waive rights.

29. ENTIRE AGREEMENT

This document overrides all prior agreements.

30. FINAL ACKNOWLEDGEMENT

User confirms:

  • Full responsibility

  • Full risk acceptance

  • Complete waiver of claims

 

SECTION E – ADVANCED ENTERPRISE & LEGAL SHIELDING CLAUSES

31. NO AUDIT / NO COMPLIANCE OBLIGATION

WeTranzfer has NO obligation to:

  • Audit user activity

  • Verify legal compliance

  • Monitor data flows

User acknowledges that compliance is entirely self-managed.

 

32. NO DUTY TO WARN

WeTranzfer has no obligation to:

  • Warn users of risks

  • Notify users of vulnerabilities

  • Provide security advisories

Users must independently assess all risks.

 

33. INFRASTRUCTURE RISK TRANSFER

User explicitly accepts risks related to:

  • Hosting providers

  • Cloud infrastructure

  • Internet backbone failures

INCLUDING THIRD-PARTY INFRASTRUCTURE FAILURES.

 

34. NO SERVICE LEVEL AGREEMENT 

Unless explicitly agreed in writing:

  • No uptime guarantees

  • No performance guarantees

  • No response time guarantees

 

35. SCALABILITY & LOAD DISCLAIMER

WeTranzfer is not liable for:

  • System overload

  • High traffic failures

  • Scaling limitations

 

36. WHITE-LABEL & RESELLER DISCLAIMER

If the Platform is used via partners or resellers:

  • WeTranzfer has no responsibility toward end-users

  • All liability remains with the direct contracting party

 

37. API USAGE LIABILITY SHIFT

All API usage is at User’s own risk.

WeTranzfer is not responsible for:

  • API misuse

  • Data exposure via API

  • Integration vulnerabilities

 

38. DATA CLASSIFICATION RESPONSIBILITY

User is solely responsible for determining:

  • Sensitivity of data

  • Legal classification

  • Required protection level

 

39. NO BACKUP OBLIGATION

WeTranzfer does not:

  • Provide backups

  • Guarantee redundancy

Users must maintain independent backups.

 

40. INSURANCE DISCLAIMER

WeTranzfer does not provide insurance coverage for:

  • Data loss

  • Business interruption

  • Cyber incidents

 

41. THIRD-PARTY CLAIM SHIELD

User assumes full liability for:

  • Claims from customers

  • Claims from partners

  • Regulatory penalties

 

42. LIMITATION TO MAXIMUM LEGAL EXTENT

All limitations apply to the maximum extent permitted under:

  • Belgian law

  • EU law

  • International law

 

43. SURVIVAL CLAUSE

All liability limitations survive:

  • Termination

  • Account closure

  • Service discontinuation

 

44. NO PARTNERSHIP OR AGENCY

Nothing in these Terms creates:

  • Partnership

  • Joint venture

  • Agency relationship

 

45. STRICT INTERPRETATION IN FAVOR OF PLATFORM

Any ambiguity shall be interpreted in favor of WeTranzfer.

 

46. GLOBAL ENFORCEABILITY INTENT

These Terms are intended to be enforceable worldwide.

 

47. RISK ACCEPTANCE CONFIRMATION 

By using the Platform, User confirms:

  • Full understanding of all risks

  • Complete transfer of liability

  • No expectation of protection or guarantees

 

SECTION F – STEALTH VERSION

F1. SERVICE DESCRIPTION

WeTranzfer.eu provides a digital platform that enables users to transfer data efficiently and securely between parties.

While we strive to maintain a reliable and secure environment, users remain responsible for how they use the service and the data they transfer.

 

F2. USER RESPONSIBILITY

Users are responsible for:

  • The content they upload and share

  • Ensuring compliance with applicable laws

  • Maintaining backups of their data

 

F3. SERVICE AVAILABILITY

We aim to provide continuous access but cannot guarantee uninterrupted or error-free service.

 

F4. LIMITATION OF LIABILITY 

To the extent permitted by law, WeTranzfer is not liable for:

  • Data loss

  • Service interruptions

  • Third-party misuse

 

F5. DATA PROTECTION

We apply appropriate technical measures to protect data, while users remain responsible for the nature and sensitivity of the data they transfer.

 

SECTION G – B2B TERMS 

G1. SCOPE

These B2B Terms apply to all business users, partners, resellers, and enterprise clients.

 

G2. ROLE OF PARTIES

Client acknowledges:

  • WeTranzfer acts solely as a technology provider

  • Client retains full control over data and operations

 

G3. CLIENT RESPONSIBILITIES

The Client is solely responsible for:

  • Regulatory compliance

  • Data protection obligations

  • End-user agreements

 

G4. LIABILITY FRAMEWORK

In all B2B relationships:

  • Liability is excluded to the maximum extent permitted

  • Any potential liability is strictly limited

 

G5. INDEMNIFICATION (B2B)

Client agrees to indemnify WeTranzfer against:

  • Customer claims

  • Regulatory actions

  • Third-party damages

 

G6. SERVICE USAGE

Client agrees not to:

  • Use the Platform for critical infrastructure

  • Rely on the Platform for guaranteed delivery

 

G7. TERMINATION

WeTranzfer may terminate services at any time without liability.

 

G8. ENTERPRISE RISK ACCEPTANCE

By using the Platform, the Client confirms:

  • Full understanding of operational risks

  • Independent risk management

  • No reliance on WeTranzfer for compliance or security guarantees

 

SECTION H – DATA PROCESSING ADDENDUM (DPA)

H1. PURPOSE

This Data Processing Addendum (“DPA”) governs the processing of personal data by WeTranzfer acting as a technical service provider.

 

H2. ROLES OF PARTIES

  • Customer = Data Controller

  • WeTranzfer = Technical Processor / Conduit

WeTranzfer does not determine purposes or means of processing.

 

H3. PROCESSING SCOPE

Processing is limited to:

  • Transmission

  • Temporary routing

  • Technical handling

No perman

Info@wetranzfer.eu

Address details (no visit)

WE TRANZFER

Zandstappenstraat 25 bus 2
2900 Schoten
0032 3 303 72 88 (tijdens kantooruren)
BTW 0744806481
Ing bank BE53 3632 0046 1553

 

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